Welcome to Creo Wear – Modern Fashion for Every Occasion.

Shipping Policy

Effective Date: July 9, 2026

Thank you for shopping with Creo Wear. We are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy outlines how we process, ship, and deliver orders placed through creowear.shop.

1. Shipping Locations

Currently, Creo Wear ships within the United States only.

At this time, we do not offer international shipping. If we expand our shipping destinations in the future, this policy will be updated accordingly.

2. Shipping Fees

We are pleased to offer FREE Standard Shipping on all orders shipped within the United States.

There are no hidden shipping charges or minimum purchase requirements unless otherwise stated during promotional events.

3. Order Processing

  • Order Cut-Off Time: 5:00 PM (EST), Monday through Friday
  • Processing Time: 1–3 business days

Orders placed after the daily cut-off time, on weekends, or on public holidays will begin processing on the next business day.

Once your order has been processed and dispatched, you will receive a shipping confirmation email containing your tracking information.

4. Estimated Delivery Time

After your order has been shipped, the estimated delivery time is:

  • Standard Shipping: 3–7 business days

Please note that delivery estimates may vary depending on your location, carrier operations, weather conditions, peak seasons, or other unforeseen circumstances beyond our control.

5. Order Tracking

When your order ships, we will send you a confirmation email with a tracking number and tracking link.

Please allow up to 24 hours for tracking information to become available within the carrier’s tracking system.

6. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an error after placing your order, please contact us immediately at info@creowear.shop.

If your order has not yet been processed, we will do our best to update the shipping address. Once an order has been shipped, we are unable to make address changes.

7. Delayed Shipments

Although we strive to deliver every order on time, occasional shipping delays may occur due to:

  • Severe weather conditions
  • High shipping volumes
  • Carrier delays
  • Public holidays
  • Unexpected logistical issues

We appreciate your patience and understanding should any delays occur.

8. Lost, Damaged, or Stolen Packages

Damaged Orders

If your package arrives damaged, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please include:

  • Photos of the damaged packaging
  • Photos of the damaged product(s)
  • Your order number

We will review your claim and arrange a replacement or refund when appropriate.

Lost Packages

If your tracking information has not updated for an extended period or your package appears to be lost during transit, please contact our support team.

We will work with the shipping carrier to investigate and help resolve the issue.

Delivered but Not Received

If the tracking status shows “Delivered” but you cannot locate your package, we recommend:

  • Checking around your property.
  • Asking household members or neighbors.
  • Contacting your local shipping carrier.

While Creo Wear cannot guarantee reimbursement for packages marked as delivered by the carrier, we will gladly assist you in filing a shipping claim whenever possible.

9. Contact Us

If you have any questions regarding shipping, delivery, or your order status, please contact our customer support team.

Business Name: Creo Wear

Website: creowear.shop

Email: info@creowear.shop

Business Address: 12217 Pacoima Rd., Victorville, CA 92392, United States